Category Business

Why are Herman Miller chairs so expensive?

A Herman Miller office chair can cost several times more than an ordinary office chair. Yet businesses and professionals around the world continue to pay a premium for one. The reason goes beyond the brand name: it lies in more…

What does “broke” mean?

The word broke is commonly used to describe someone who has run out of money or is financially unable to meet their expenses. When someone says, “I am broke,” they mean they have little or no money left. But how…

A marketing lesson from a two-year old

Recently, I wrote my second book, Sri Venkatesa Suprabhatam. It’s a bold attempt to simplify the sacred hymn and make it accessible to everyone. The response was overwhelming. But my biggest marketing lesson came from someone who is not even…

Why do stores put fragrances near the entrance?

Walk into a department store, and it’s not surprising to find fragrance and beauty sections positioned near the entrance. This practice can be traced back to London in the early 20th century. When Harry Gordon Selfridge, the American-born retain pioneer…

What the Jacquard Loom reveals about ChatGPT

More than 220 years before ChatGPT, a machine was already doing something that feels surprisingly familiar: following instructions encoded by humans and turning them into something new. In 1801, French inventor Joseph-Marie Jacquard demonstrated a loom controlled by a series…

Why successful brands can get marketing wrong

A picture is worth a thousand words. But what happens when the picture communicates an entirely different message from the one a brand intends? There is a fascinating marketing anecdote involving Gerber, the American baby food manufacturer, that illustrates this…